Serenza Conciergerie
A concierge service designed like a home

The rigor of a hotel, with neighbors to welcome your guests

From Saint-Gély-du-Fesc to Montpellier, including Les Matelles, Assas and Montferrier-sur-Lez, we welcome your guests with teams who live here.

4,96average rating3properties managed
Your property
Features
Estimated average rental income
950€ / month

JFMAMJJASOND

Indicative estimate, not contractual: average before commission and expenses, based on the income recorded on the properties we manage. Your data.

3properties managed
4,96average guest rating
5towns covered
Your listings, wherever your guests bookAirbnbBooking.comAbritelGreenGoLeboncoinDirect booking
A word from the founder

A concierge service designed like a home

I created Serenza for a simple reason: too many owners entrust their property to platforms that know neither their guests, nor their neighborhood, nor them. I wanted something different, a human-scale service rooted in the local area, where every key handed over is a promise kept.

I live here, at the foot of the Pic Saint-Loup. My network of partners, including welcome hosts, cleaning teams and maintenance craftsmen, lives here too. When a guest arrives at your door, they are not greeted by an hourly paid agent: they are greeted by someone who knows the property and the surroundings, and who can tell what makes your corner of the world unique.

"You entrust me with your property, I entrust you with my word"Guillaume Houyau, founder
Our services

Everything your rental needs

We support owners in Saint-Gély-du-Fesc, Les Matelles, Montferrier-sur-Lez and the surrounding area.

Creation and optimization of listings

We write a listing that tells the story of your property and its surroundings, then fine-tune it so that it stands out in travellers' searches.

Bookings and guest messages

We answer questions, confirm bookings and remain available to your guests before and during their stay.

Welcome and key handover

A welcome host who lives in the area greets your guests, introduces them to the property and shares the best local addresses.

Cleaning and household linen

Between two stays, our teams follow a strict protocol and set up professional linen, just like in a hotel.

Minor maintenance and follow-up

Our local craftsmen respond quickly to small issues, and you can find the follow-up reports in our app.

Prices adjusted to the season

We adjust your rates throughout the year, drawing on Airbnb market data.

Photos of the accommodation

We take photos that show your property at its best and make people want to book.

À la carte services

Your guests can enjoy additional services to suit their wishes, for a more pleasant stay.

Our offers

A solution suited to your situation

Owner, or concierge company looking to equip itself: here is how we can help you.

Owners

Full concierge service

We take care of everything, from the listing to the final clean: creation and optimization of listings, bookings and guest messages, welcome and key handover, cleaning and linen, minor maintenance, prices adjusted to the season. You follow everything in a monthly report.

Estimate my income →
Owners

Remote management

You keep the on-site side (welcome, keys, cleaning) and the final say on every booking. We take on the office work: platform calendars brought together, prices suggested week by week with the reasons, messages to guests in 5 languages and a monthly report.

Let's talk →
For concierge companies

The Serenza OPS software

Task scheduling, bookings, guest messaging, welcome booklet, owner reports and invoicing: the software Serenza uses to manage its own properties, offered under license to other concierge companies.

Request a demo →
For concierge companies

Creanza, your website

A website that reflects your concierge business, in your name. You answer a few questions, the texts are written for you, you choose a style and you publish: direct booking, calendar and versions in several languages.

Discover Creanza →
How it works

From the first call to the first guest

Your estimate within 24 hoursYou tell us about your property and we send you a free estimate of your income within 24 hours, with no commitment.
A meeting at your propertyWe look at your property and your figures, then we set the rate together according to what you wish to entrust to us.
Photos and listingWe photograph your property, write the listing and prepare everything for your first guests.
The first staysYour guests arrive and you follow income, stays and reports from our app.
Availability

The calendar for our properties

Crossed-out dates are already booked. Updated live.

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AvailableBooked
View details and book →
Why us

What you gain

Teams who live here

Welcome hosts, cleaning teams and craftspeople live in the area: they know your guests as well as they know your neighbourhood.

Hotel-standard rigour

A strict protocol and professional linen for every stay, for guests who want to come back.

A clear view of your property

Our app shows you revenue, stays and reports, and our AI agents watch over your property under the daily supervision of our founder.

They trust us

They trust us

Average rating: 4,96 / 5

« Great weekend. Attentive, responsive concierge service. Quiet, very well maintained place. We loved the hot tub. »

Laurence B., Ô Jacuzzi du Mazet

« Very pleasant stay, a quiet and peaceful place. Thank you for the welcome and for being so available. We are keeping the address for our next visits to the region. »

Damien B., Ô Jacuzzi du Mazet

« Renovated little house, very pleasant, overlooking a charming garden with no one overlooking you. The hot tub was a bonus for us. »

Thomas B., Ô Jacuzzi du Mazet
Area

Where do we operate?

Saint-Gély-du-FescLes MatellesMontferrier-sur-LezAssasMontpellier and the Pic Saint-Loup
Pricing
The rate depends on what you entrust to us, and is set with you after we review your property and your figures. No start-up fees, no minimum commitment period.

Clear pricing, no surprises. Let's talk about your property.

Estimate my income
Questions

You may be wondering

How much do your services cost?

The rate depends on what you entrust to us. We set it with you after reviewing your property and your figures. There are no start-up fees.

Do I have to commit to a minimum period?

No, there is no minimum commitment period.

How can I find out what my property could earn?

We offer you a free estimate of your revenue within 24 hours, with no obligation. You can also use our simulator, based on Airbnb market data.

Which towns do you cover?

We operate in Saint-Gély-du-Fesc, Les Matelles, Montferrier-sur-Lez, Assas, Montpellier and the Pic Saint-Loup area.

How can I keep track of what is happening in my property?

You have our app to view your revenue, your stays and the reports. AI agents watch over your property, under the daily supervision of our founder.

Who comes to my property?

Only people from our network who live locally: welcome hosts, cleaning teams and maintenance craftspeople.

Contact

Let's talk about your property

Tell us about your property. We will reply with a free estimate of your revenue within 24 hours, with no obligation.

CallEstimate my income