Creation and optimization of listings
We write a listing that tells the story of your property and its surroundings, then fine-tune it so that it stands out in travellers' searches.
From Saint-Gély-du-Fesc to Montpellier, including Les Matelles, Assas and Montferrier-sur-Lez, we welcome your guests with teams who live here.
Indicative estimate, not contractual: average before commission and expenses, based on the income recorded on the properties we manage. Your data.
I created Serenza for a simple reason: too many owners entrust their property to platforms that know neither their guests, nor their neighborhood, nor them. I wanted something different, a human-scale service rooted in the local area, where every key handed over is a promise kept.
I live here, at the foot of the Pic Saint-Loup. My network of partners, including welcome hosts, cleaning teams and maintenance craftsmen, lives here too. When a guest arrives at your door, they are not greeted by an hourly paid agent: they are greeted by someone who knows the property and the surroundings, and who can tell what makes your corner of the world unique.

"You entrust me with your property, I entrust you with my word"Guillaume Houyau, founder
We support owners in Saint-Gély-du-Fesc, Les Matelles, Montferrier-sur-Lez and the surrounding area.
We write a listing that tells the story of your property and its surroundings, then fine-tune it so that it stands out in travellers' searches.
We answer questions, confirm bookings and remain available to your guests before and during their stay.
A welcome host who lives in the area greets your guests, introduces them to the property and shares the best local addresses.
Between two stays, our teams follow a strict protocol and set up professional linen, just like in a hotel.
Our local craftsmen respond quickly to small issues, and you can find the follow-up reports in our app.
We adjust your rates throughout the year, drawing on Airbnb market data.
We take photos that show your property at its best and make people want to book.
Your guests can enjoy additional services to suit their wishes, for a more pleasant stay.
Owner, or concierge company looking to equip itself: here is how we can help you.
We take care of everything, from the listing to the final clean: creation and optimization of listings, bookings and guest messages, welcome and key handover, cleaning and linen, minor maintenance, prices adjusted to the season. You follow everything in a monthly report.
Estimate my income →You keep the on-site side (welcome, keys, cleaning) and the final say on every booking. We take on the office work: platform calendars brought together, prices suggested week by week with the reasons, messages to guests in 5 languages and a monthly report.
Let's talk →Task scheduling, bookings, guest messaging, welcome booklet, owner reports and invoicing: the software Serenza uses to manage its own properties, offered under license to other concierge companies.
Request a demo →A website that reflects your concierge business, in your name. You answer a few questions, the texts are written for you, you choose a style and you publish: direct booking, calendar and versions in several languages.
Discover Creanza →Bookable directly, at the best price.
Crossed-out dates are already booked. Updated live.
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Welcome hosts, cleaning teams and craftspeople live in the area: they know your guests as well as they know your neighbourhood.
A strict protocol and professional linen for every stay, for guests who want to come back.
Our app shows you revenue, stays and reports, and our AI agents watch over your property under the daily supervision of our founder.
Average rating: 4,96 / 5
« Great weekend. Attentive, responsive concierge service. Quiet, very well maintained place. We loved the hot tub. »
« Very pleasant stay, a quiet and peaceful place. Thank you for the welcome and for being so available. We are keeping the address for our next visits to the region. »
« Renovated little house, very pleasant, overlooking a charming garden with no one overlooking you. The hot tub was a bonus for us. »
Taxation, declarations, profitability: what we explain to our clients.
What a concierge service around Pic Saint-Loup and Montpellier should do: scope, cleaning, proof, pricing, commitment.
Read the article →ProfitabilityAverage rate per night, occupancy rate, gross and net annual revenue, seasonality.
Read the article →TaxationThresholds, allowances, social contributions, declaration: which one to choose depending on your situation.
Read the article →ProceduresTown hall, registration number, tourist tax, co-ownership, insurance.
Read the article →Clear pricing, no surprises. Let's talk about your property.
Estimate my incomeThe rate depends on what you entrust to us. We set it with you after reviewing your property and your figures. There are no start-up fees.
No, there is no minimum commitment period.
We offer you a free estimate of your revenue within 24 hours, with no obligation. You can also use our simulator, based on Airbnb market data.
We operate in Saint-Gély-du-Fesc, Les Matelles, Montferrier-sur-Lez, Assas, Montpellier and the Pic Saint-Loup area.
You have our app to view your revenue, your stays and the reports. AI agents watch over your property, under the daily supervision of our founder.
Only people from our network who live locally: welcome hosts, cleaning teams and maintenance craftspeople.
Tell us about your property. We will reply with a free estimate of your revenue within 24 hours, with no obligation.